AI customer service agent.
Arabic + English. Web + WhatsApp.
AI & Automation / Python / OpenAI API / Node.js
Try the demoSandbox · Sample data EN عربي
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The problem
Support requests arrive in two languages and across multiple channels.
The project
A customer service agent with automated ticketing, deployed on web and WhatsApp.
Technical questions to explore
- When should the agent hand off?
- How is context retained?
- What happens when an integration fails?
Stack
PythonOpenAI APINode.jsWhatsApp Business API
